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Solving Paper Feed & Multi-Feed Issues on Epson Printers
Feed errors on higher-volume Epson models are almost always tray or roller related rather than an internal sensor fault.
Symptoms to look for
Multiple sheets pull through at once
Printer reports 'no paper' with paper clearly loaded
Feed errors worsen with certain paper types
What causes it
Static cling between sheets, an overfilled tray, or worn separation pads (the small friction pad that peels off one sheet at a time) are the leading causes.
How to fix it
Remove the full stack and fan the edges to release static and separate sheets.
Reload well under the tray's fill line.
Check the separation pad for visible wear or a glossy, smooth surface.
Adjust the paper-width guides so they're snug but not compressing the stack.
If multi-feeds continue with a fanned, correctly loaded stack, the separation pad needs replacing.
Technician's tip
Humid environments make static-related multi-feeds worse — storing paper in its wrapper until use helps more than people expect.